Throughout 2019, we’ve been making a list (and checking it twice) of some obstacles holding organizations back from the training program of their dreams. While each company has its own unique challenges, of course, a few trends—and expert-approved solutions—have emerged. So, we thought we’d send the year off with one last hurrah: a festive holiday wishlist with all the training practices we ho-ho-hope to see become the norm in 2020.
Bite-sized Modules Roasting Over an Open Fire
What’s more appetizing than training that’s actually consumable? We’ll all seen training programs that are overstuffed and meandering: in an effort to equip trainees every piece of information they might ever need to know, employers jampack their training modules with hypotheticals and just-in-cases. And while overstuffed stockings are the stuff of dreams, overstuffed training does more to confuse and fatigue trainees than it does to make them happy and productive employees.
That’s why, this holiday season, we’re putting bite-sized, relevant microlearning at the top of our list. 94% of learning and development professionals prefer microlearning over traditional training serving sizes. Why? Because employees learn best when training is focused and direct: if a barista needs to know how to clean the espresso machine, they shouldn’t have to fast-forward through an hour-long video or scan a hundred-page long manual just to find an answer.
Hark! Delivered at Point-of-Need
If bite-sized learning is a shiny new toy, delivery at the point of need is the pack of AA batteries that make it work. L&D experts agree that when it comes to learning, context is everything. The human brain retains information best when the information is directly relevant to its immediate context, especially a problem that it needs to solve! What does this mean for training developers? Rather than giving employees a metric ton of information on a dedicated training day and hoping they retain enough to justify the cost of training, it’s preferable to get employees up to speed and then make key information available for them to retrieve and when necessary, or at the “point of need.”
The good news? Learning available at the point of need is easier now than ever before, thanks to the growing presence of mobile devices in and out of the workplace.
Some employers are fighting against the spread of mobile phones in the workplace, but smarter organizations are embracing these powerful devices. According to Google Insights, there are 2.5 connected devices in active use per adult, and “mobile is now central to almost all kinds of internet activity.” So, employees are stocking their locations with mobile devices and tablets, or implementing BYOD (Bring Your Own Device) policies to encourage the use of these extremely powerful learning tools, which is already second-nature. In response to problems of all kinds, it’s becoming a human instinct to whip out a cell phone to search for an answer, watch a tutorial, or crowdsource a solution. Fortunately, this translates incredibly well to workplace learning: thanks to mobile apps, chatbots, AR, VR, artificial intelligence, and other mobile learning solutions, the compound annual growth rate (CAGR) of mobile learning products and services is 11.3%.
Mobile learning platforms are one of the most effective ways to ensure that employees have access to quality-assured, bite-sized training that’s accessible to them when and where they need it. In other words: short, easy, and accessible across devices. This could apply to you no matter your job: you might launch up your retailer’s training app double-checking how to process gift cards on Black Friday morning, watching micro-lectures from your firm’s top salesperson while prepping for your first client meeting, or making sure you actually know how to repair a piece of warehouse equipment before disassembling it.
I’ve Been Dreaming of Quizzing and Analytics
With the amount of money spent on workplace learning—which Training Industry Report puts at about $83 billion in 2019—organizations must deploy training programs with measurable impacts and a healthy feedback/optimization loop. Our favorite super tool? Quizzing. Quizzing engages the viewer, helps them solidify learning, and gives you invaluable information about your training program’s effectiveness, allowing you to make changes over time and get the biggest outcome per training dollar.
We’re thrilled about our recent expansion of SPIN Studio’s Quizzing feature, and our users are too. Quizzing helps you create multiple-choice or single-response quizzes to easily deploy to a number of devices: iPads and iPhones (using our newly released iOS app!) VR headsets, and any device that can access Google Chrome. Once deployed, Quizzing automatically collects, records, and stores all responses on the cloud. From SPIN Studio, you’re able to look at individual results or trends in data, which not allows you to zoom into to collect individual performance data, or zoom out to evaluate and optimize your learning objectives.
Holiday carol puns aside, 2019 shaped up to be a huge turning point in many ways. This year, we continued to refine Pixvana’s central vision and platform, forged many lasting relationships with teams of all shapes and sizes, and watched as immersive video exploded onto the scene of workplace learning.
2020 is shaping up to be similarly excited. Stay connected as we continue to build tools to help you take control of your organization’s learning in creative and impactful ways.
Happy holidays from the Pixvana team. We’ll see you in 2020!